Year 2026 - AI and Insurance Intermediaries 人工智能時代下的保險中介轉型之路

專題探討 FEATURE 21 2025 年刊與 2026 展望 YEARBOOK 2025 & PROSPECT 2026 public trust and supporting sustainable industry growth. Technology Application: ANZIIF’s Learning Solutions In response to rapid technological advancements and the increasing prevalence of digital tools such as AI, ANZIIF delivers flexible, interactive online learning solutions. These include short courses (Skills Units) and a wide range of distance-learning modules designed for practical application in the workplace. Our programs are built around active learning principles, enabling insurance professionals to apply theoretical knowledge to real-world scenarios, strengthen practical capabilities, and improve business performance anywhere and at any time. Conclusion ANZIIF continues to provide comprehensive educational services that meet the evolving needs of the insurance industry. As artificial intelligence becomes increasingly embedded in distribution, underwriting, operations, and customer engagement, the demand for AI literate insurance professionals is growing rapidly. Through our e training programs and flexible learning pathways, ANZIIF is equipping practitioners with the knowledge and skills needed to understand, evaluate, and responsibly apply AI technologies in their daily work. Across the Greater Bay Area, AI presents unprecedented opportunities to enhance efficiency, strengthen risk assessment, and elevate customer experience. ANZIIF is committed to helping the industry harness these opportunities by offering learning solutions that deepen technical capability, improve digital competence, and reinforce ethical and professional standards in an AI enabled environment. With ongoing technological advancement and the industry’s increasing reliance on intelligent tools, ANZIIF is well positioned to support the long term growth of Hong Kong’s insurance sector ensuring that intermediaries, insurers, and emerging talent remain future ready in the age of AI.